The Wheel Keeps Turning: How a Deadhead Ended Up Supporting Jerry Garcia's Website
For nearly a decade, Storyware has been the technical steward of jerrygarcia.com, the official website of Jerry Garcia.
Sites That Last
Looking for a support partner you don’t have to chase down? We maintain sites for organizations that came to us for a project and never left, and for those who just needed a better option.
Clients Who Stay
Most of our support clients have been with us for years. Not because they’re locked in, but because the relationship works.
What's Included
Hosting
Our preferred hosting partner is Cloudways. As a Gold Partner, we bring their enterprise-grade infrastructure to organizations of any size, managed by us so you don’t have to think about it.
Backups
Daily automated backups with a one-week retention window. If something breaks, we can restore it quickly.
WordPress Core and Plugin Updates
We run WordPress core and plugin upgrades at least once per quarter, always tested in a staging environment first so nothing ships to your live site untested.
Firewall Protection
Your site is defended against denial of service attacks and unauthorized access attempts from day one.
24x7 Uptime Monitoring
We’re alerted the moment downtime occurs and begin investigating immediately, often before you notice anything is wrong.
WordPress User & Plugin Audits
Security breaches often start with outdated plugins or compromised user accounts. We audit both regularly so problems get caught before they become incidents.
Plans
Whether you need essential coverage or a true digital partner, there is a plan built for where you are.
Foundation Plan
Everything your WordPress site needs to stay secure, stable, and online without the hassle of managing it yourself.
- Hosting management
- Daily backups
- Quarterly WordPress core and plugin updates
- Firewall protection
- 24×7 uptime monitoring
- Annual WordPress user and plugin audit
- CookieYes cookie consent management
$2,800/year
Up to 50,000 monthly page views
Growth Plan
For teams ready to do more with their website. Growth adds the tools, support, and firewall muscle to handle higher traffic and ongoing improvements.
Everything in Foundation, plus:
- Managed DDoS mitigation
- Enhanced caching and availability
- 5 light support tasks per quarter
- Yoast SEO Premium
- Flockler social media embeds (up to 2 feeds)
- Minor PHP upgrades
- Quarterly check-ins
$6,200/year
Partner Plan
For organizations where the website can’t wait. Whether you’re managing multiple properties or running a site that drives real business outcomes, the Partner plan gives you dedicated attention and a direct line to our team.
Everything in Growth, plus:
- Dedicated account manager
- 10 light support tasks per quarter
- Google Search Console management
- Monthly check-ins
- Dedicated Slack channel
$10,000/year
Not sure which plan is right for you?
Contact us and we’ll help you figure it out.
Get In TouchFrequently Asked Questions
What happens if my website goes down?
Our uptime monitoring system alerts us the moment your site goes offline—often before you even notice. During business hours, our team prioritizes outages and responds promptly. If the issue occurs outside of business hours, we’ll address it as soon as we’re aware.
What are light support tasks?
Light support tasks include any work that can be done within WordPress in less than 30 minutes. For example, this could include adding/updating content, installing or configuring a plugin, or adding some custom css. It does not include any website design or development.
Are installing new plugins included?
Plugin installations can be handled as light support tasks on Growth and Partner plans. We carefully vet, test, and deploy each plugin across development, staging, and production to make sure it plays nicely with your site.
Do you maintain WordPress websites that Storyware did not build?
Yes, we do—provided we can audit the site first and you’re open to moving it to our hosting partner, Cloudways. There’s a one-time onboarding fee of $2,500 to bring third-party sites onto one of our support plans. Please note that bug fixes aren’t included, as the site wasn’t originally built by Storyware.
Are hosting fees included in your support plans?
Yes, hosting fees are included for most websites. Our Foundation plan covers up to $15/month, the Growth plan covers up to $30/month, and the Partner plan covers up to $60/month.
Do you provide discounts for managing multiple sites?
Yes—clients managing multiple sites may be eligible for custom pricing. Contact us to discuss your situation.